Job Description
Key Responsibilities
Respond promptly to customer inquiries via phone, email, or in person.
Provide accurate information about products and services.
Resolve customer complaints and issues professionally and efficiently.
Maintain records of customer interactions, transactions, and feedback.
Follow up to ensure customer concerns are resolved.
Collaborate with other departments to ensure smooth service delivery.
Maintain a high level of product and service knowledge.
Identify opportunities to improve customer service processes.
Meet performance targets and service level standards.
Method of Application
Interested and qualified candidates should send their CV to: hradmin@htsurgery.com using the job title as the subject of the mai